FAQs

What foods items do you sell?/Is ______ in Stock?

You can view all our food items and in stock items by going to our inventory page.

Will you ship to my home address?/How much does shipping and handling cost?

Yes, of course we will as long as you live in the US. Your shipping and handling is based on the zone you live in. To estimate your shipping and handling simply enter your zip code in the cart page.

You pay $15.00 to cover shipping and handling.  If it cost us more to ship, we pay the cost. If it cost us less to ship, the extra money is a tip for service.  This incentivizes customers to buy more products in a single order and doesn’t penalize customers living in far away zones to having a higher shipping cost.

~ Updated Sept. 2019: This change was brought forward in response to customers living further away from our shipping zone in New York having to pay a higher shipping rate.

What forms of payment do you accept?

Visa, MasterCard, Discover, American Express

How are your prices so low?

We sell in bulk to local stores, which allows us to buy in bulk from India and therefore reduces the prices for our online customers in the US.

What’s with the shipping and handling difference of the South West Coast and the North East Coast of the US?

We keep our pricing as simple as possible with no hidden fees. Your final price is shown on the cart page. Our shipping and handling is based on the zone you live in. The further you live from our base at New York, the greater you pay for our shipping & handling. On the other hand, customers who live close to our base at New York pay less for shipping & handling.

Doesn’t exist anymore, your welcome. The pricing is now five year old simple. Buy as many products as you’d like and pay a flat rate of $15.00 for Shipping & Handling.

~ Updated Sept. 2019

Why doesn’t Ron Foods store my Credit Card for repeat orders?

We understand typing your entire credit card again is an inconvenience, but we value security too much to implement a mechanism to store credit cards. In fact, we don’t even let your credit card numbers never even reach our servers. All credit card information is processed by Stripe, a secure gateway. If you really want your credit card remembered, click remember me in Stripe and enter your phone number or make a Stripe account.

To save your credit card for repeat orders, enter the card details in  Save Payment Method page.

~ Updated Sept. 2019: We caved and added this feature for repeat customers, but we’ve done our research in making all communication encrypted end to end. If you don’t know what that means, all you have to know is we value our customers security and privacy!

Can I use your logo in my ….?

Please contact us first before using our branding anywhere.